I tried the DIY route too—lemon, vinegar, baking soda, you name it. My counters smelled like a weird science experiment and the stains barely budged. ...

This is key. I used to just hope people would pay on time, but having it in writing helps a ton. I also started using those free invoice apps—nothing ...

I totally get not wanting to tear stuff up if you don’t have to. I used an infrared camera (rented one for a weekend) and it actually showed cold spot...